The Terms and Conditions are Missing

Modified on Mon, 28 Aug, 2023 at 4:16 PM

Why are the terms and conditions not loading during checkout?


The following steps are required to enable terms and conditions at checkout:

  • In the silo, navigate to the program details and enable the flag "Require Terms & Conditions."
    • The option "I agree with the Terms & Conditions" will now be visible during checkout.
    • Clicking on "I agree with the Terms & Conditions" will display new page that needs to be populated.
      • To populate the custom page for the terms and conditions, login as an admin user and navigate to Admin Home> Program Setup> Page Editor
      • Create a new page with the external ID of "checkout terms and conditions."
    • If you wish to insert your own text, you can update it using the language editor by searching for the phrase "I agree with the %TERMS_AND_CONDITIONS_LINK%".
    • Here you can populate text and remove the link to the custom page 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article